Handle carefully
Do not drop the equipment or allow it to be subject to strong impact or vibration, as such action may cause malfunctions. Further, do not damage the connection cable, since this may cause wire breakage.
Environmental operating conditions
Do not use the product in locations where the ambient temperature or humidity exceeds the specifications. Otherwise, image quality may be degraded or internal components may be adversely affected. In particular, do not use the product in areas exposed to direct sunlight. Moreover, during shooting under high temperatures, vertical stripes or white spots (noise) may be produced, depending on the subject or camera conditions (such as increased gain). However, such phenomena are not malfunctions.
Check a combination with the lens
Depending on the lens and lighting you use, an image is reflected as a ghost in the imaging area. However, this is not because of a fault of the camera. In addition, depending on the lens you use, the performance of the camera may not be brought out fully due to deterioration in resolution and brightness in the peripheral area, aberration and others. Be sure to check a combination with the camera by using the lens and lightning you actually use. When installing a lens in the camera, make sure carefully that it is not tilted. In addition, use a mounting screw free from defects and dirt. Otherwise, the camera may be unable to be removed. Install a next lens; its dimension of protrusion from bottom of the screw is equal to or less than 10 mm. If a lens does not stand to this condition, it might not be installed to this camera.
Do not shoot under intense light
Avoid intense light such as spot lights on part of the screen because it may cause blooming or smears. If intense light falls on the screen, vertical stripes may appear on the screen, but this is not a malfunction.
Dropping Frames
Depends on your PC or Gigabit Ethernet interface board configurations, images may not be captured properly (e.g. dropping frames). In this case, change to frame rate setting lower.
Do not expose the camera's image-pickup-plane to sunlight or other intense light directly. Its inner image sensor might be damaged.
Occurrence of moiré
If you shoot thin stripe patterns, moiré patterns (interference fringes) may appear. This is not a malfunction.
Occurrence of noise on the screen
If an intense magnetic or electromagnetic field is generated near the camera or connection cable, noise may be generated on the screen. If this occurs, move the camera or the cable.
Handling of the protective cap
If the camera is not in use, attach the lens cap to the camera to protect the image pickup surface.
If the equipment is not to be used for a long duration
Turn off power to the camera for safety.
Maintenance
Turn off power to the equipment and wipe it with a dry cloth. If it becomes severely contaminated, gently wipe the affected areas with a soft cloth dampened with diluted neutral detergent. Never use alcohol, benzene, thinner, or other chemicals because such chemicals may damage or discolor the paint and indications. If the image pickup surface becomes dusty, contaminated, or scratched, consult your sales representative.